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Shipping & Delivery
Orders that do not contain any preorder items usually ship within 5 business days (weekends excluded). Orders with any pre-order items or items with an estimated ship date range will ship when the pre-order items are available. The entire order will not ship until all items are available. You will receive a shipment notification via email once a shipment is processed.
Orders ship solely to the address in the "Ship To" section of your order (not in the notes section, PayPal, or otherwise).
If an item is returned to us as undeliverable we will need to charge additional shipping fees to re-send the package.
Returns & Refunds
For most cases, all sales are final, except damaged products. This does not include minor cosmetic damage (i.e. seam splits, corner dings, bent jackets) as we are a home-operated DIY production making most of our work by hand. If your item is physically damaged (i.e. warped, cracked case, broken product) send photos / video that shows the defect clearly to check if it's eligible for replacement. Please include your order number in the subject line.